A message from Frontier Communications CEO Maggie Wilderotter
Frontier Communications is a trusted name in the communications industry, one that has earned the loyalty of our employees and customers and the respect of the financial and investment community. Right now we’re dedicated to bringing next-generation broadband Internet services to several hundred thousand new customers currently served by Verizon in West Virginia
As a two billion-dollar company with experience throughout the United States, Frontier has the size and skill to turn our commitment into reality. Today we are the second largest telecommunications company in West Virginia. Nationally, Frontier provides a great portfolio of communications services to more than two million customers in 24 states. We are financially strong and ready, willing and able to deliver the services that will benefit the Mountain State. Our workforce is entirely U.S. based, and we offer a program that allows eligible employees to work from home at hours that meet their needs.
Over the past quarter century, our entire industry has undergone massive change. And while Frontier has changed with it, one thing has stayed the same – our desire to focus upon expanding communications, especially broadband, in rural areas and small and medium-size towns and cities in states like West Virginia.
We’ve already made broadband available to more than 92 percent of our current customers. By way of comparison, broadband is available to only about 60 percent of Verizon customers. We offer download speeds of one to 10 megabits per second (Mbps), depending on technical limitations and customer requirements. Verizon’s fastest download speed today is seven Mbps, and that’s only in limited areas. Frontier wants to hit the accelerator and give you the broadband availability, speed and reach you need and deserve.
Of course, high speeds and wide coverage aren’t worth much if you can’t access them. That’s one reason we developed Frontier’s "Free Ride" program. Through it, we’ve provided more than 85,000 free computers to Frontier high-speed Internet customers – more than 12,000 in West Virginia alone.
High-speed broadband and innovative marketing programs are a winning combination that enable customers to connect to the Internet. Frontier wants to help every town or village – no matter how small or how far off the beaten path – be part of the Information Age. Every child, every student, every businessperson can and should be involved in global commerce and the worldwide exchange of ideas.
This is a compelling and truly transformational transaction for Frontier and will be great for the people of West Virginia. Small wonder that the longtime head of West Virginia’s consumer advocate division predicted that Frontier will enhance "the quality of life and economic prospects of the entire state."
We can’t wait to welcome customers to a new Frontier.





